Contact
Email EzTranscriber about a tool, your credits or billing, your account or a privacy request.
Last updated: 2026-10-29
Write to support@eztranscriber.com. We read every message and aim to reply within a few business days. If you are signed in, you can also open a ticket from your account settings.
What to include
- A problem with a tool: the tool, what you did, what you expected and your browser. A screenshot or the file helps.
- Credits or billing: the email on your account, the date, and the order or the transcript it is about.
- Your account or a privacy request: write from the email address on your account, so we can confirm it is you. See the privacy policy for what you can ask for.
Before you write
Many answers are in the FAQ at the bottom of each tool page, such as audio to text and MP3 to text, and on the pricing page. We are also glad to explain how a tool works and what it can and cannot do.